Security Supervisor Training

Prerequisite: 19yrs +, English Fluency, Basic Security Training (BST or ABST) 
Duration: Average 16 hours / 2 Days
Instructor: Certified Instructor (accredited by Sting Executive Group International)
Completion: 100% attendance, 75% min. passing grade at written exam
Certification: Accredited Completion (Certification) by TrainMyGuard.com
Re-certification: If required

Course content:

At the completion of the Security Supervisor Training Course, participants will be able to do the following:

• Explain and demonstrate the principals of leadership, your role and responsibilities, styles, job performance, skills and abilities, ethics, team management, and conflict management
• Understand role and responsibilities as a supervisor (risk-reduction)
• Understand and apply a professional and effective style of communication in all interactions, communication process, methods of communication, and barriers of communication
• Explain and demonstrate the importance of employee performance evaluations, elements of an evaluation, standards of performance, methods of evaluating, and counseling employees after the evaluation
• Describe the function of discipline, progressive discipline, and documentation
• Describe the importance of effective time management, prioritizing activities, effective planning, time robbers, and time management tools
• Understanding behavior and motivation (motives), preventing job dissatisfaction, motivating for superior performance
• Explain the four areas of employee counseling, purpose of performance counseling, forms of sexual harassment, dealing with specific cases
• Explain the changing face of the workforce, understanding key legislation, and moving beyond stereotypes and building teams
• Explain the process of being proactive and choosing your course, developing a "Win-Win" attitude, understanding of attributes of others, live to learn
• Understanding role and responsibilities during an emergency

The outcome for this 16-hour program is intended to instill course participants with knowledge and skill sets in the following areas:

• Principals of Leadership
• Supervisors Role (risk reduction)
• Effective Communication
• Employee Performance Evaluations
• Disciplinary Actions
• Time Management
• Behaviour and Motivation
• Counseling and Sexual Harassment
• Discrimination and Cultural Sensitively
• Emergency Preparedness
• Action Planning

Take-Home Materials:
Security Supervisor Manual
Security Supervisor Course Outline