Loss Prevention Operative Training (LPO)

Prerequisite: 19yrs +, English Fluency 
Duration: Average 40 hours / 5 Days
Instructor: Certified Instructor (accredited by Sting Executive Group International)
Completion: 100% attendance, 75% min. passing grade at written exam
Certification: Accredited Completion (Certification) by TrainMyGuard.com
Re-certification: Not required

This 40 hour program is designed for those looking for a career in Loss Prevention.  Relating to both retail and corporate loss prevention security, participants will learn a basic understanding of the shoplifting mind, professional surveillance techniques while remaining always unseen, physical apprehension, suspect control and tactical handcuffing. In addition, participants will receive training in the legal system, report writing and some of the best tricks of the trade from veterans of Loss Prevention.

The outcome for this 40-hour program is intended to instill course participants with knowledge and skill sets in the following areas:

  • Retail surveillance techniques and counter surveillance
  • Mirrors, reflections and shadows
  • Proper arrest procedures (five conditions to arrest for theft)
  • Common Criminal Offences
  • Legalities related to all areas of Loss Prevention
  • How to approach and apprehend a shoplifter
  • Personal Safety and Self Defense
  • When and how to search
  • Canada's Charter Rights related to LPOs
  • Smart Cuffing procedures 
  • Interview and Interrogation
  • Suspect control and escort
  • Proper positioning for control
  • Understanding the criminal element
  • Types of shoplift methodology
  • Working with retail staff, management and law enforcement
  • Report writing and court procedures

Take-Home Materials:
Loss Prevention Manual
Loss Prevention Course Outline


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