As of January 1st, 2010, if your job involves liquor sales, service or security in Alberta, you must have ProServe training in addition to ProTect training.
Who needs to take this course?
The following persons are required to successfully complete ProTect training:
Persons working in a Class A Minors Prohibited premises in the following positions:
An owner, manager and/or employee of a company contracted to provide security in a Class A Minors Prohibited licensed premises (AGLC Licensee Handbook., Section 1.7.2).
The specific responsibilities associated with these positions are described in Sections 1.7.10, 1.7.12 and 1.7.13 of the AGLC Licensee Handbook. All new hires to the abovementioned positions must successfully complete ProTect training within 30 days of their employment or contract start date.
Certification is valid for a period of five years.
What is ProTect Security Staff Training?
ProTect Security Staff Training is a program designed for individuals whose job responsibilities normally include:
ProTect focuses on reducing the risk of liability and helping participants to improve their observation and communication skills. The training prepares them to prevent, defuse, and manage customer disturbances. ProTect training will help increase the safety and security of staff and patrons in licensed premises.
What topics are covered?
Participants will learn:
There is no cost for ProTect training.
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