Security Supervisor Training

Prerequisite: 19yrs +, English Fluency, Basic Security Training (BST or ABST) 
Duration: Average 16 hours / 2 Days
Instructor: Certified Instructor (accredited by Sting Executive Group International)
Completion: 100% attendance, 75% min. passing grade at written exam
Certification: Accredited Completion (Certification) by
Re-certification: If required

Course content:

At the completion of the Security Supervisor Training Course, participants will be able to do the following:
  • Explain and demonstrate the principals of leadership, your role and responsibilities, styles, job performance, skills and abilities, ethics, team management, and conflict management
  • Understand role and responsibilities as a supervisor (risk-reduction)
  • Understand and apply a professional and effective style of communication in all interactions, communication process, methods of communication, and barriers of communication
  • Explain and demonstrate the importance of employee performance evaluations, elements of an evaluation, standards of performance, methods of evaluating, and counseling employees after the evaluation
  • Describe the function of discipline, progressive discipline, and documentation
  • Describe the importance of effective time management, prioritizing activities, effective planning, time robbers, and time management tools
  • Understanding behavior and motivation (motives), preventing job dissatisfaction, motivating for superior performance
  • Explain the four areas of employee counseling, purpose of performance counseling, forms of sexual harassment, dealing with specific cases
  • Explain the changing face of the workforce, understanding key legislation, and moving beyond stereotypes and building teams
  • Explain the process of being proactive and choosing your course, developing a "Win-Win" attitude, understanding of attributes of others, live to learn
  • Understanding role and responsibilities during an emergency

The outcome for this 16-hour program is intended to instill course participants with knowledge and skill sets in the following areas:
  • Principals of Leadership
  • Supervisors Role (risk reduction)
  • Effective Communication
  • Employee Performance Evaluations
  • Disciplinary Actions
  • Time Management
  • Behaviour and Motivation
  • Counseling and Sexual Harassment
  • Discrimination and Cultural Sensitively
  • Emergency Preparedness
  • Action Planning
Take-Home Materials:
Security Supervisor Manual
Security Supervisor Course Outline
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